Last Updated: December 15, 2024
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our site.
Types of Cookies We Use
Necessary Cookies
These cookies are essential for our website to function properly and cannot be disabled. They enable core functionality such as:
- Security and authentication
- Shopping cart functionality
- Form submission and data processing
- Cookie consent preferences
- Load balancing and performance optimization
Legal Basis: Necessary for the performance of our contract with you and our legitimate interests.
Functional Cookies
These cookies enhance your browsing experience by remembering your preferences and settings:
- Language and region preferences
- Display preferences (font size, layout)
- Login status and user settings
- Previously filled form information
- Customer service chat preferences
Legal Basis: Your consent and our legitimate interests in providing a personalized experience.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous statistical data:
- Pages visited and time spent on each page
- Click patterns and navigation paths
- Error messages and technical issues
- Device and browser information
- Traffic sources and referral information
Legal Basis: Your consent and our legitimate interests in improving our website and services.
Marketing and Advertising Cookies
These cookies track your browsing habits to provide personalized advertising and marketing content:
- Targeted advertising based on interests
- Remarketing to previous website visitors
- Social media integration and sharing
- Conversion tracking for marketing campaigns
- Affiliate and partner program tracking
Legal Basis: Your explicit consent, which you can withdraw at any time.
Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookieConsent | Stores your cookie preferences | 1 year | Necessary |
| sessionId | Maintains user session | Session | Necessary |
| userPreferences | Saves display and language settings | 6 months | Functional |
| _ga | Google Analytics - visitor tracking | 2 years | Analytics |
| _fbp | Facebook Pixel - conversion tracking | 90 days | Marketing |
Third-Party Cookies
We may use third-party services that set their own cookies on our website:
Google Analytics
- Purpose: Website traffic analysis and user behavior insights
- Data Collected: Anonymous usage statistics, page views, session duration
- Privacy Policy: Google Privacy Policy
- Opt-out: Google Analytics Opt-out
Social Media Platforms
- Facebook: Social sharing and remarketing pixels
- Instagram: Social media integration and content embedding
- YouTube: Video content embedding and analytics
- Twitter: Social sharing and content integration
Booking and Payment Services
- Payment Processors: Secure transaction processing and fraud prevention
- Booking Platforms: Reservation management and availability tracking
- Customer Support: Live chat and help desk functionality
Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner where you can:
- Accept All: Allow all cookies for the best experience
- Necessary Only: Only enable essential cookies
- Customize: Choose specific cookie categories
Changing Your Preferences
You can update your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in our website footer
- Clearing your browser cookies and revisiting our site
- Contacting us directly at [email protected]
Browser Settings
Most browsers allow you to control cookies through their settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site permissions > Cookies and stored data
Cookie Duration and Retention
Session Cookies
These cookies are temporary and are deleted when you close your browser. They enable basic website functionality during your visit.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. Duration varies by cookie type:
- Functional cookies: 6 months to 1 year
- Analytics cookies: 1-2 years
- Marketing cookies: 30 days to 2 years
Mobile Applications
Our mobile applications may use similar tracking technologies:
- App Analytics: Usage statistics and crash reporting
- Push Notifications: Adventure updates and booking reminders
- Location Services: GPS tracking for safety during activities (with permission)
- Device Identifiers: Unique identifiers for app functionality
International Considerations
GDPR Compliance (EU/UK Users)
For users in the European Union and United Kingdom:
- We provide clear consent mechanisms for non-essential cookies
- You can withdraw consent at any time
- We maintain records of your consent preferences
- Data transfers comply with adequacy decisions and safeguards
CCPA Compliance (California Users)
For California residents:
- You have the right to opt-out of personal information sales
- We provide clear disclosure of information sharing practices
- You can request deletion of personal information collected through cookies
Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect:
- Changes in our cookie usage practices
- New legal requirements or regulations
- Updates to third-party services
- Improvements to our website functionality
We will notify you of significant changes through our website or email communications.
Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Volitprecr Privacy Team
1245 Mountain View Drive
Canmore, AB T1W 2V6
Canada
Email: [email protected]
Phone: +1 (403) 678-5555
General Contact: [email protected]
Additional Resources
For more information about cookies and online privacy:
- About Cookies - General information about cookies
- All About Cookies - How to manage cookies in different browsers
- Privacy Commissioner of Canada - Canadian privacy rights
- Your Ad Choices Canada - Opt-out of interest-based advertising
By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies in accordance with your preferences.